Shipping policy

Welcome to Lumira Studio. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional sales, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–8 business days
• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• We may offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment.

Delivery

Please ensure that the shipping address and contact number provided are accurate. Lumira Studio is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

Delayed or Lost Shipments

If your order has not been delivered within the estimated timeframe, please contact our support team. We will coordinate with our shipping partners to resolve the issue as quickly as possible.

Damaged Package

If your package arrives damaged, please notify us within 24 hours of delivery by sharing clear photos of the package and product. We will investigate the issue and provide a suitable resolution.

International Shipping

Currently, Lumira Studio ships only within India. If international shipping becomes available, this policy will be updated accordingly.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team.